Installing and licensing¶
Everything about getting InTerra Studio onto a machine, licensed, kept current — and what to do when one of those goes wrong.
What you need¶
- 64-bit Windows. The installer checks and stops if it isn't. Studio is built and tested against Windows 11.
- The Microsoft Edge WebView2 runtime. Every map view uses it. It's part of Windows 11, so on a current machine it's already there; if it isn't, Studio says so on the first map and points you at Microsoft's download. Maps stay blank until it's installed.
- A DirectX 11-capable graphics adapter for Orbiter's 3D view. Any machine bought for drone work will have one.
- An internet connection for licence checks, the map basemap, CORS downloads and cloud builds. The rest of Studio works offline.
- Room for your data. Projects hold the imagery you import and the deliverables that come back from a build, so plan for several times the size of the flight itself.
Installing¶
InTerra Studio ships as a single signed installer, InTerra-6.0.x.msi.
Double-click it and accept the Windows elevation prompt — it installs for all
users on the machine, so it needs administrator rights.
It puts Studio in C:\Program Files\InTerra, adds Start Menu and desktop
shortcuts, and registers the file types so a double-click opens the right thing:
| Extension | What it is |
|---|---|
.itpx |
An InTerra project |
.itpz |
An exported project bundle — opens read-only |
.itl5 |
A project from InTerra Locator 5 — opens and upgrades to .itpx |
Uninstall from Settings → Apps like any other Windows program. Your projects live wherever you put them and are never touched by installing or uninstalling.
First run: your licence key¶
The first time Studio starts it asks for your licence key — 16 characters in
four groups, XXXX-XXXX-XXXX-XXXX. It's checked against InTerra's licence service,
and once it's accepted Studio opens and remembers it.
Your licence allows a set number of activations, and an activation is tied to the Windows account you're signed in as. Moving to a new machine, or a new Windows account on the same machine, uses one — which is why a re-imaged laptop sometimes needs an activation freed up.
If something is wrong, Studio says which of these it is:
| What you see | What it means |
|---|---|
| We couldn't find a match for your license key | A typo, most likely — check it and try again |
| That license key is not active yet | Issued but not switched on; support can activate it |
| That license has reached its activation limit | Every activation is in use; support can move it to this machine |
| …has expired or its evaluation period has ended | Time to renew |
| The license server is temporarily unavailable | A connection problem rather than a licence problem — check your internet and retry |
| Your offline grace period has expired | Studio has been offline too long; reconnect so it can re-verify |
Every one of them offers a way forward: enter a different key, or retry the check. Support is support@interra5d.com.
Working offline¶
After a successful check Studio caches a signed licence token, so it starts without contacting the server. That cache is good for about a week, with a further grace period after that before Studio insists on re-verifying.
In practice: connect once before a long trip. A week of field work with no connectivity is fine; a month is not.
If licensing fails, Studio still opens¶
A missing key, a rejected key, an expired licence, an unreachable server — none of them leave you staring at an error. Decline the retry and Studio opens as the read-only Orbiter viewer: you can open projects and bundles, look at everything, measure and draw, but not save, export or process. It's the same mode described under Read-only mode, and it means a licence problem in the field never costs you access to your own results.
Expiry warnings¶
Ten days out, Studio starts telling you: a notification on the bell saying how many days remain, with a way to get in touch about renewing. Help → About shows the same thing any time — version, licence key, licence type, credit balance, and days remaining.
Updating¶
When a newer release is out, a notification appears on the bell. Where InTerra has published them, it carries a Download Update link and a View Release Notes link, so you can see what changed before you take it.
To update, run the new installer over the top. It replaces the installed version in one step — no uninstall first — and leaves your projects, settings and branding alone. Installing an older version over a newer one is blocked; uninstall first if you genuinely need to go back.
After updating, Help → About confirms what you're running.
Getting help¶
- Help → View Help opens this documentation (docs.interra5d.com).
- Help → About carries your version and licence details — worth quoting in any support request.
- support@interra5d.com for licences, activations and anything that looks wrong.